Consultation Disclaimer

Consultation & Product Disclaimer

Last updated: 10/31/2025

At TruChoice Wellness Inc., we strive to provide high-quality wellness guidance, nutrition insights, and supplement recommendations. However, it is important for all clients and customers to understand the scope and limitations of the services we offer.

Please note that consultation services are excluded from shipping promotions and do not count toward free shipping minimums.

Please read this disclaimer carefully before booking a consultation or purchasing any products from our store.


Booking & Rescheduling 

All consultation bookings are final sale and non-refundable once purchased. If you need to reschedule, we’re happy to accommodate with at least 48 hours’ notice—please email us at Support@TruChoiceWellness.com or call 647-249-1701 to request a new appointment time. Requests made within 48 hours of the scheduled appointment time may be treated as a missed appointment and may not be eligible for rescheduling.


Not Medical Advice

The information provided by our nutritionists, team members, website content, social media posts, emails, or consultations is intended for general informational and educational purposes only.

We do not provide:

  • Medical diagnosis

  • Medical treatment

  • Medical prescriptions

  • Clinical nutrition therapy

  • Advice meant to replace care from a licensed healthcare provider

Our consultations do not create a doctor–patient relationship.

If you have any medical condition, symptoms, or concerns, always consult a licensed physician or qualified healthcare professional before making changes to your nutrition, supplement routine, or lifestyle.


Nutritionists vs. Medical Professionals

Our nutritionists are qualified to provide:

  • General nutrition guidance

  • Supplement education

  • Lifestyle and wellness recommendations

  • Supportive planning and product suggestions

They are not acting as:

  • Medical doctors

  • Pharmacists

  • Registered dietitians (unless explicitly stated)

  • Mental health practitioners

  • Emergency healthcare providers

Consultations are wellness-focused, not clinical.


Supplement & Product Disclaimer

All supplements sold by TruChoice Wellness Inc. are:

  • Sourced from authentic, reputable brands

  • Manufactured by licensed supplement companies

  • Intended for general health and wellness

However, supplements may not be suitable for everyone.

By purchasing or using any product from our store, you acknowledge that:

  • Supplements are not intended to diagnose, treat, cure, or prevent any disease

  • Results may vary from person to person

  • You should always read product labels and follow manufacturer directions

  • You should speak to your doctor before starting any new supplement, especially if you:

    • Are pregnant or breastfeeding

    • Have a medical condition

    • Take prescription or OTC medications

    • Are under 18

TruChoice Wellness Inc. is not responsible for adverse reactions, side effects, or interactions resulting from improper use or failure to consult your healthcare provider.


Accuracy of Information

We make every effort to provide accurate, up-to-date information. However:

  • Nutrition science evolves continuously

  • Supplement formulations may change

  • Manufacturers may update labels, ingredients, or dosages

TruChoice Wellness Inc. does not guarantee that all information is free from errors or outdated details. Customers are responsible for verifying product labels and consulting professionals when needed.


Consultation Limitations

During consultations, our nutritionists may offer:

  • General supplement suggestions

  • Lifestyle and nutrition education

  • Basic wellness planning

  • Supportive habits and routines

They will not:

  • Diagnose health conditions

  • Recommend or adjust medication

  • Interpret medical tests

  • Provide therapeutic diets intended for disease treatment

  • Replace guidance from your physician or registered dietitian

Any actions you take based on a consultation are your personal responsibility.


No Guarantee of Results

Health and wellness outcomes vary depending on:

  • Your unique physiology

  • Lifestyle habits

  • Medical conditions

  • Level of adherence

  • External factors

Therefore, TruChoice Wellness Inc. does not guarantee specific results from consultations, supplement usage, or product recommendations.


Liability Release

By using our website, booking a consultation, or purchasing products, you agree that:

  • TruChoice Wellness Inc.

  • Our nutritionists

  • Our employees

  • Our affiliated brands

are not liable for any damages, injuries, or losses resulting from:

  • Use or misuse of supplements

  • Actions taken based on consultation advice

  • Failure to consult a healthcare provider

  • Allergic reactions or sensitivities

  • Incorrect assumptions or interpretations of information

This includes direct, indirect, incidental, or consequential damages.


Emergency Situations

Our consultations are not suitable for urgent medical needs.

If you are experiencing a medical emergency, call 911 or visit your nearest emergency department immediately.


Consent to This Disclaimer

By continuing to use our website, booking any consultation service, or purchasing any products, you acknowledge that:

  • You have read and understood this disclaimer

  • You accept the limitations of our services

  • You take full responsibility for decisions regarding your health and supplement use